Question 1

How do I get started with SweetBun?

Accepted Answer

Create a free account, complete a quick onboarding to set your nickname, gender, and language, then pick a character and start chatting. No credit card is required to begin.

Question 2

What's included in the free plan?

Accepted Answer

The free plan includes a daily allowance of chat messages and a limited number of image generations so you can explore the product. Premium unlocks unlimited messaging, more generations, voice calls, and group chat.

Question 3

How do I upgrade to Premium?

Accepted Answer

Open the Subscriptions page from the sidebar or your account menu, choose a monthly, quarterly, or yearly plan, and complete checkout. Your premium features activate immediately.

Question 4

Can I cancel my subscription anytime?

Accepted Answer

Yes. You can cancel from the Subscriptions page at any time. You'll keep premium access until the end of your current billing period, and you won't be charged again.

Question 5

Is my data private?

Accepted Answer

Privacy is core to SweetBun. Your conversations are private to your account, and you control your data. See our Privacy Policy for full details on how data is stored and protected.

Question 6

How do I contact support?

Accepted Answer

Email support@sweetbun.ai or use the contact option in the app. We typically respond within one business day.

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